Frequent Questions

Frequently Asked Questions About Senior Care

What is the difference between “home care” and “home healthcare”

“Home care” generally refers to non-medical or custodial care provided by healthcare professionals to clients in their own home. This may include services such as companionship, personal care, and even homemaking services . The term “home healthcare” refers to medical care provided in-house, such as skilled nursing care. Comfort Keepers provides non-medical home care services.

What kind of services does Comfort Keepers® offer?

Comfort Keepers provides a wide range of services needed for the daily living needs of our clients.

Our companionship services include, but are not limited to:

  • Meal Preparation
  • Laundry
  • Light Housekeeping
  • Grocery Shopping/Errands
  • Incidental Transportation
  • Medication Reminders
  • Live-In Service
  • Respite Care

We also provide personal care services such as:

  • Bathing, Grooming & Hygiene
  • Mobility Assistance
  • Transferring & Positioning
  • Toileting & Incontinence
  • Feeding/Special Diet Assistance
  • Dementia/Alzheimer’s Care

What kind of selection process do Comfort Keepers go through?

Every employee of Comfort Keepers is carefully screened before being hired. They are subject to local and national criminal background checks, personal and professional reference checks, and DMV checks. Before they are assigned to clients, they receive extensive training. Each one is bonded, insured, and covered by Workers’ Compensation insurance.

What do you charge for in-home care?

As every client has different requirements for in-home care, our fees vary according to the particular Plan of Care we establish with our clients. For a FREE No-obligation In-home Assessment, call (832) 361-4323 or submit the Contact Form on the right.

Are your services available around the clock?

Yes. At Comfort Keepers, we are available 24 hours a day, 7 days a week, and 365 days a year!

Are your services available to people in nursing homes or assisted living communities?

Yes. If your loved one needs additional attention or personalized care, Comfort Keepers will provide these to them whatever facility they are in.

Is the Plan Of Care put in writing for each client?

Comfort Keepers develops a detailed and completely confidential Plan of Care, tailor-made for each of our clients, in writing. The document will identify the type of care services needed, and when they should be initiated. Once the Plan of Care is agreed upon by all those concerned, we use that information to recommend the Comfort Keeper who will be providing the service, and then establish a schedule.

Will the same Comfort Keeper be assigned all the time?

Yes, under most of our programs.

What if my Comfort Keeper is sick or on vacation?

An appropriate substitute will be provided.

What are your service areas?

Comfort Keeper service areas Include Houston, Sugar Land, Southwest Houston, TX and Sugar Land, TX, Stafford, Richmond, Mission Bend and surrounding communities.
For answers to any more questions, please use our Contact Us Page.